Privacy Policy for Bolt.Health

Effective Date: 12/31/2024

Camp 4 LLC DBA Bolt.Health ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, camp4health.com (the "Site"). Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect information about you when you visit our Site, including:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit card details, billing address)

  • Answers to medical questions provided during enrollment

b. Non-Personal Information:

  • Browser type and version

  • IP address

  • Pages visited on our Site

  • Time and date of access

  • Referring website addresses

c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience and collect analytics.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services, including testosterone replacement therapy in partnership with a medical office

  • To process transactions and send confirmations

  • To respond to customer inquiries and support requests

  • To send promotional emails, newsletters, and other communications

  • To analyze website usage and improve our services

  • To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: To vendors, consultants, and other service providers who perform tasks on our behalf. These include Google Workspace, Google Analytics, Intercom messaging, Jotform, Stripe payment processing, and third-party shipping providers and suppliers.

  • Compliance with Laws: When required to comply with legal obligations or to protect our rights.

  • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Retention

We retain your personal information, including enrollment information, in Google Workspace for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete information.

  • Deletion: Request that we delete your personal information, subject to legal obligations.

  • Opt-Out: Opt-out of receiving marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

To exercise these rights, contact us at at the information provided at the bottom of this policy.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. HIPAA Opt-Out Notice

As part of the services provided, customers acknowledge that they opt out of HIPAA regulations by signing the service consent form. This means that certain information shared with us is not protected under HIPAA but will still be safeguarded as outlined in this Privacy Policy.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an "Effective Date," and we encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Camp 4 LLC DBA Bolt.Health
Email: support@bolt.health